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  • Overview
  • Getting Started
  • Download and Install
  • First Stream Setup
  • UI Tour
  • Troubleshooting
  • FAQ
  • Glossary
  • Support

On This Page

  • Who this is for
  • Prerequisites
  • Steps
  • Community support
  • What success looks like
  • Common mistakes
  • Next recommended action
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Support

Support

Who this is for

Users who still need help after setup and troubleshooting.

Prerequisites

  • Collect basic issue details before requesting support.

Steps

  1. Capture what you see in the app:
    • Runtime status
    • Cloudflare status
    • Relay status
    • Exact error text, if shown
  2. Note your environment:
    • Operating system
    • RelyyCast app version
    • Whether issue affects MP3, HLS, Cloudflare URL, or all outputs
  3. Share details in the Relyy community support channel.

Community support

Discord support link placeholder: TBD

What success looks like

  • Support can reproduce your issue quickly and suggest a targeted fix.

Common mistakes

  • Reporting “it does not work” without statuses or error details.
  • Omitting whether the issue is local-only or Cloudflare-specific.

Next recommended action

  1. If your issue is unresolved, return to Troubleshooting and validate each step again.
Last updated on April 20, 2026
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