Skip to Content
RelyyCast Documentation
Relyy
Relyy Docs
RelyyCast Docs
CTRL K
Docs Home
CTRL K
  • Overview
  • Getting Started
  • Download and Install
  • First Stream Setup
  • UI Tour
  • Troubleshooting
  • FAQ
  • Glossary
  • Support
  • Overview
  • Getting Started
  • Download and Install
  • First Stream Setup
  • UI Tour
  • Troubleshooting
  • FAQ
  • Glossary
  • Support

On This Page

  • Who this is for
  • Prerequisites
  • Steps
  • Quick status interpretation
  • What success looks like
  • Common mistakes
  • Next recommended action
Question? Give us feedback Edit this page 
Troubleshooting

Troubleshooting

Who this is for

Users diagnosing stream startup, playback, or Cloudflare connection issues.

Prerequisites

  • Access to the app Control and Settings tabs.

Steps

  1. Check Runtime, Cloudflare, and Relay tiles first.
  2. Confirm ports are free if services fail:
    • 8177 for MP3 helper
    • 8888 and 9997 for MediaMTX
    • 1935 for RTMP ingest
  3. Confirm your Input URL is live and reachable.
  4. If Cloudflare is stuck:
    • Run connect flow again.
    • Complete browser login.
    • Click retry.
  5. If MP3 works locally but public URL fails, verify your Cloudflare service target is HTTP -> localhost:8177.

Quick status interpretation

  • Runtime: STARTING means services are still launching.
  • Runtime: RUNNING means core services are healthy.
  • Runtime: ERROR means one or more services failed.
  • Cloudflare: PENDING-CONSENT means waiting for user action.
  • Cloudflare: LOGIN-REQUIRED means browser authentication is required.
  • Cloudflare: READY means public URL should be active.
  • Relay: Ready means active ingest is feeding MediaMTX.
  • Relay: Pending means relay is up but no active source yet.

What success looks like

  • Runtime stabilizes at RUNNING.
  • Stream URLs open consistently.
  • Cloudflare transitions to READY when enabled.

Common mistakes

  • Trying to diagnose before startup completes.
  • Forgetting that temp Cloudflare URLs change on reconnect.
  • Using stale Hostname or Tunnel Name values after reconfiguration.

Next recommended action

  1. Continue to FAQ.
Last updated on April 20, 2026
UI TourFAQ

Relyy Documentation

Reliable guides, API references, and setup paths for every Relyy product.

Start Free

Docs

User DocsDeveloper DocsRelyyCast Docs

Platform

PricingDashboardContact

Legal

Privacy PolicyTerms of Service

© 2026 Relyy. All rights reserved.